24-Hour Emergency Service 563-580-4175

When to Call Emergency Tree Service

Don't wait until business hours if any of these apply. Trees that have already failed don't get safer over time:

Before You Call: 3 Things

  1. Get everyone clear of the tree. If it's on a structure, get out of the room directly underneath. Trees that have already moved can move again.
  2. If power lines are involved, call 911 + your utility. Alliant Energy: 1-800-255-4268 for outages and downed lines. We don't touch live lines — power has to be dropped first.
  3. Take photos for insurance. Photos of the tree, the damage, the angle. Insurance adjusters want documentation. We'll add ours when we arrive but yours from the moment of the event are valuable.

Then call us at 563-580-4175. We'll triage the situation on the phone and tell you our ETA.

What Happens When We Arrive

  1. Secure the area. First crew on-site stabilizes anything still moving and clears people from the work zone.
  2. Document the damage. Photos before we cut. Insurance gets a complete record.
  3. Coordinate with utilities. If power lines are involved, we wait for the utility to confirm power is off before any cutting near the line.
  4. Rig and remove. Crane access for big stuff still in the air. Climber + ground crew for everything else. We work piece by piece on rigged limbs near structures.
  5. Tarp if needed. Open hole in the roof? Same-day temporary tarp to keep more rain out while you wait on a roofer.
  6. Clear the debris. Limbs chipped, work zone raked, area left as clean as the chaos allows.

Insurance Claims: How We Help

Most homeowner's insurance policies cover tree removal when a tree fell on a covered structure (house, garage, fence) or vehicle. Limits typically run $500-$1,500 for removal plus the structural repair cost.

We give you what your adjuster needs:

If you're not sure what your policy covers, call your agent before we cut. We can wait while you make that call when it's safe to do so.

Emergency Tree Service FAQ

Do you really answer the phone at 2 AM?

Yes. 24-hour emergency means 24-hour. Storms in Dubuque don't care what time it is, and neither do we. Call 563-580-4175 — Matt picks up.

How fast can you get there?

Most emergency calls in the Dubuque area get a crew on-site within 2-4 hours. If we're already on another emergency, we'll tell you straight what the wait looks like. We don't promise times we can't hit.

Will my insurance cover emergency tree removal?

If the tree fell on your house, garage, fence, or vehicle, insurance usually covers removal up to a limit (typically $500-$1,500). If the tree just fell in the yard and didn't hit anything, it's almost always your responsibility. We provide itemized estimates that adjusters accept.

What if power lines are involved?

Call 911 first if anyone is in danger or the lines are sparking. Then call your power utility (Alliant Energy in Dubuque) to drop power. Once the line is dead, we can work the tree off it. We don't touch live lines.

Do you tarp roofs after removing the tree?

Yes — same-day temporary tarping if your roof has a hole and rain is in the forecast. We don't repair roofs, just temporary water protection until a roofer can come.

How much does emergency tree removal cost?

Varies based on damage. A single limb across a driveway might be $300-$500. A tree on a house with crane access typically runs $3,000-$5,000+. If insurance is involved, your out-of-pocket may be just the deductible. We give a real number on-site after seeing the damage.

Need Us Right Now?

Tree on the house? Storm damage? Power line down? Don't fill out a form. Pick up the phone.

Call 563-580-4175